Privacy Policy

Privacy Policy/Terms of Service

Tile By Design is a registered trademark of Tile By Design, LLC

No part of this web site may be reproduced or used without expressed written permission from Tile By Design, LLC.

You may contact us at:
Tile By Design, LLC.
301 Union Ave #344
Altoona, PA 16602

Phone: 260-918-1784
Email: info@tilebydesign.net
Fax: 260-399-4929
Facebook: www.facebook.com/tilebydesign.net

Use of this web site constitutes agreement of the following policy:

  • All customer information acquired is strictly voluntary on the part of the individual and may be used for marketing purposes.
  • Tile By Design, LLC. will not make available any information acquired during the use of this site to outside parties.
  • Tile By Design, LLC. reserves the right to change our policies without prior notice.
  • For International Orders: Any applicable import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost.  They will be collected upon delivery from the carriers for certain packages.  These charges are the recipient's responsibility as we are only charging the transportation fee for the package(s).  You may check with your country's customs office to determine what these additional costs will be.
Return Policy:

Indoor Tile Murals (Ceramic, Tumbled Marble, Glass) made with our art: If you are unhappy with your tiles, they may be returned, but there are some restrictions.  If you would like to return a mural you must contact us prior to sending the mural back to us.  Because your order was made up just for you, we do charge a 25% restocking fee for all returned murals.  All returns must be shipped back within 14 days from the date you received them.  Refunds are only given if the tiles are returned in their new and salable condition.

Any Item/Product Made With Customer's Art:  Any item (tile mural, mosaic, personalized gift item, etc.) ordered through Tile By Design using either customer's submitted or chosen art has no resale value, and therefore cannot be returned.

Kiln Fired Tile Murals/Marble Mosaics: Unless product delivered is different than ordered (incorrect size, wrong image, etc.), we do not accept returns on kiln fired murals or marble mosaics. 

Secure Shopping

Tile By Design DOES NOT STORE ANY CREDIT CARD INFORMATION on our website.  All orders are placed on Authorize.net which uses SSL encryption to SECURE all placed orders.

Cookie Policy for Tile By Design

This Cookie Policy explains how Tile By Design ("we," "us," or "our") uses cookies and similar technologies to recognize you when you visit our website (tilebydesign.net, "the Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Tile By Design) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., like advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons to operate our Website, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Website. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific website you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as our ecommerce shopping cart.

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you to enhance your experience.

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Social networking cookies:

These cookies are used to enable you to share pages and content that you find interesting on our Website through third-party social networking and other websites. These cookies may also be used for advertising purposes too.

How can I control cookies?

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

This Cookie Policy was last updated on December 31, 2024.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at info@tilebydesign.net.